Business Etiquette



Outclass The Competition – Full Day Seminar

Both dining skills and business protocol and etiquette are presented in this seminar to help participants distinguish themselves in the fiercely competitive business community. Polish your soft skills with tools that will help you reach your professional goals.

Polish your professional image and present yourself with confidence and authority.

In this three hour seminar business protocol and etiquette is presented which includes topics: Presence power points, eye contact, handshaking, correct introductions and more.

Soft skills are becoming increasingly significant not only in corporate America, but also in the global arena. A survey conducted by two University of Massachusetts economists found that 86 percent of employers considered them to be among their most important hiring criteria.

…Are you ready?

homephoto1Transform you and your employees into confident leaders by adding to your skills and providing the polish to outclass your competition:

  • Corporate and international protocol and etiquette also enhances the workplace by defining and setting a standard for appropriate behavior.
  • You and your employees will distinguish yourselves in the workplace by presenting a positive and professional image.
  • Dedication to customer satisfaction;
  • Your ability to generate new business and retain business will be increased.

Marie Hornback, the Director, of H.M.S. Protocol and Etiquette Training is available to assist you and your company. Ms. Hornback presents five different seminars that can be customized to your needs.  Ms. Hornback is also available for speaking engagements to businesses, corporations, on college campuses, Rotary clubs, etc.

14 Indispensible Soft Skills You Can Immediately Implement in Your Business:

  • Handshaking – The Ultimate Greeting
  • How to Make an Entrance and Work the Room
  • Introductions
  • Eye Signals
  • How to Improve Your Mingling Proficiency
  • Effective Business Meal Tactics
  • Host and Guest Duties
  • Silverware Savvy
  • Styles of Eating
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  • The Silent Service Code
  • Receiving Line
  • Dining Dos and Don’ts
  • Broaden Your Global Awareness
  • Business Card Protocol